National Water and Sewerage Corporation-NWSC has come under criticism over unreliable water supply in Mbarara Municipality. Residents are accusing the corporation of failing to maintain constant flow of water over the last six months and offering no explanation for the shortfall.
About 47.5 percent of the population in Mbarara Municipality is connected to the National Water Grid.
However, residents told Uganda Radio Network that piped water supply is off for at least two days every week adding that even when supply restored; it is not sustained throughout the day.
This usually leaves them struggling to get water from polluted sources. These include River Rwizi, Lake Kiyanja, and a number of protected springs, boreholes, wells and Rainwater.
Maurice Tusiime, a resident of Nyamitanga told our reporter that the piped water supply pattern is now unpredictable. Anita Kemigisha, a resident of Katete says that in some areas, water taps are dry for the better part of the day adding that at times when supply is restored, the quality is compromised.
Emmanuel Ekanya, the NWSC Mbarara Branch Manager says the challenge results from the depletion of the Rwizi River and its environs, leading to a drastic reduction in water levels. He adds sometimes after a heavy downpour, production is regulated in order to ensure that the quality is now compromised.
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He however adds that the authorities are laying strategies to stabilize supply in Mbarara town and the surrounding areas.